Upon purchasing from our store, you agree to the following:
- I understand images seen in this store are mock-ups only and will differ from the actual product in scale and presentation. I will refer to the descriptions for accurate representations of the final product.
- I acknowledge this is an unofficial Final Fantasy VII product and all characters and locations depicted are Copyright of Square Enix Holding Co, ltd.
- I agree I am purchasing for personal use only.
- I agree I will not distribute the PDF, avatars, emojis, and background to others.
- I understand I cannot hold zine moderators or creators accountable if there are any repercussions for not heeding the purchaser guidelines below.
━ Shipping ━
International shipping (outside the USA) is expected to arrive 2-4 weeks after shipment.
Domestic and international orders that contain only paper merch (stickers and prints) are eligible for free shipping without tracking. Buyers who are interested in this shipping option for their paper-merch-only orders can email us at [email protected] before or after purchasing. If you ask for this shipping option after purchasing, you must do so before recieving your tracking information email and the previous shipping cost will be refunded to you.
If your shipping address changes before your order has shipped, please contact us through the contact page with your name, email, order number, and new shipping address.
Shipping is from California, USA. Orders will be fulfilled within one month of purchasing, at the very latest.
━ Returns ━
We will not issue a replacement or refund of your order if it is shipped to a wrong address without notice from the buyer before the order has been shipped. **Please check your address and information are entered correctly during checkout.**
We will not issue a replacement or refund of your order if items are stolen after delivery or severely damaged by the postal operative.
To be eligible for a refund, the product must be returned within 14 calendar days of receiving your purchase. The product must be in the same condition that you receive it and undamaged in any way. The cost of shipping is not refundable and the buyer will only be refunded the production cost.
If you would like to make a return, please contact us through the contact page with your name, email, and order number.
━ Purchasing from the United Kingdom ━
In order to comply with current VAT laws, we are unable to complete physical orders to the UK through Big Cartel at this time. If you're interested in purchasing physical items from our store, please email us at [email protected] with your intended order. If you purchase from Big Cartel first to secure your items, we'll contact you within 7 days to move your order to Etsy (and your Big Cartel order will be refunded so you only pay once in total).
Note: Physical budles will have an $11-$20 USD shipping fee plus taxes.
━ Purchasing from Germany and the EU ━
Customers purchasing physical orders in Germany and other countries within the EU may be taxed additional VAT or LUCID fees upon the package's arrival. By purchasing from our store, you agree to recognize these fees as the responsibility of the customer.
If you would like to move your order to Etsy, let us know by emailing us at [email protected].